- Company: Manufactured and distributed by Mohawk Industries (stated on Pergo Extreme warranty).
- Residential warranty: Laminate: Lifetime on most lines (Feb 2023 chart). Extreme: 30-yr (5 mm) or Lifetime (7 mm).
- Commercial warranty: Laminate 5-20 yr light-to-medium commercial by line; Extreme 7-yr light / 10-yr medium.
- Sold locally at: 1 store we found online (see below)
Pergo product lines
| Line | What we found |
|---|---|
| Pergo Extreme (5.0 mm) rigid vinyl | 20 mil, attached pad; 30-yr residential / 7-yr light commercial (03/2020 warranty). |
| Pergo Extreme (7.0 mm) rigid vinyl | 22 mil, attached pad; Limited Lifetime residential / 10-yr medium commercial. Current US site markets 'WetProtect Gold Floodproof' lifetime warranty covering surface and subfloor. |
| Outlast+ laminate | AC4; 10 mm plank + 2 mm attached pad on some SKUs (12 mm total); SpillProtect; 'Waterproof' flooring-system warranty; lifetime residential, 10-yr light-medium commercial (Feb 2023 chart); steam mop OK. |
| XP laminate | 'Wet Resistance' only: spills must not sit longer than 30 minutes; damp mop only; pet urine not covered; 5-yr commercial. |
| TimberCraft / TimberCraft Elite / Portfolio / Elements Preferred & Ultra / WoodCraft laminate | 'WetProtect' lifetime: covers spills, pet accidents, wet mopping AND damage to the subfloor from topical water leaking through a properly installed joint. |
The warranty fine print, in plain words
This is what Pergo's warranty documents say that most people never read. It decides whether a claim gets paid.
- Water coverage differs a lot by line: XP = 30-minute spill limit; Outlast+/XP+/Defense+ = 'Waterproof' surface/system; WetProtect lines = also covers subfloor damage from topical spills through the joints.
- Extreme: '100% waterproof under normal conditions'; excludes plumbing/appliance leaks, storms, floods; excludes subfloor, underlayment, radiant heating elements and mold.
- Heat or sunlight exposure damage excluded (Extreme).
- Original owner, first installation, non-transferable. Open joints 0.2 mm or less not a defect (Extreme).
- Room environment requirements for wood products: 60-80F and 35-55% RH; concrete moisture limits apply.
- Some warranties are pro-rated per the chart.
What we'd check before buying Pergo
- Ask for the wear layer in millimetres and the finish type (aluminum oxide, UV oil or hardwax oil). Why it matters.
- Check the humidity range in the warranty against your home in winter. A $15 hygrometer tells you.
- Finish warranties cover wear-through, not scratches. Warranties decoded.
- Ask for the AC rating (AC4 for pets and busy homes) and how many hours of standing water it's rated for.
- Check which rooms the warranty allows. Many exclude full bathrooms.
- Laminate vs vinyl, honestly.
- Ask for the wear layer in mil: 20+ for kids, dogs and rentals. Specs explained.
- "Waterproof" covers the plank, not your subfloor. The truth about waterproof.
- Check the heat and sunlight section if the room has big south or west windows.
- Keep the receipt and a photo of the lot number on the box end. You'll need both for any claim or matching repair.
Where to buy Pergo near Surrey, Langley and White Rock
These local stores list it on their own websites (or the brand's dealer pages). Stock changes, so call before you drive.
- Diverse Flooring, Maple Ridge · website ↗
See every store we found: flooring stores in Surrey, Langley, White Rock and nearby.
Common questions
What is the Pergo warranty?
Residential: Laminate: Lifetime on most lines (Feb 2023 chart). Extreme: 30-yr (5 mm) or Lifetime (7 mm).; Commercial: Laminate 5-20 yr light-to-medium commercial by line; Extreme 7-yr light / 10-yr medium.
What does the Pergo warranty not cover?
Water coverage differs a lot by line: XP = 30-minute spill limit; Outlast+/XP+/Defense+ = 'Waterproof' surface/system; WetProtect lines = also covers subfloor damage from topical spills through the joints. Extreme: '100% waterproof under normal conditions'; excludes plumbing/appliance leaks, storms, floods; excludes subfloor, underlayment, radiant heating elements and mold. Heat or sunlight exposure damage excluded (Extreme). Original owner, first installation, non-transferable. Open joints 0.2 mm or less not a defect (Extreme).
Where is Pergo flooring made?
Manufactured and distributed by Mohawk Industries (stated on Pergo Extreme warranty).
Where can I buy Pergo flooring near Surrey or Langley?
Stores whose own websites list it include: Diverse Flooring (Maple Ridge). Call ahead to check what is in stock.
Sources
Everything above comes from these pages, read in November 2026. Warranties change, so always read the current version before you buy.
- https://cdn.shopify.com/s/files/1/1679/3601/files/Pergo_Extreme_Warranty.pdf
- https://www.pergoflooring.com/discover/extreme
- https://cdn.shopify.com/s/files/1/1679/3601/files/pergo_wood_warranty_brochure.pdf
- https://www.pergoflooring.com/collections/laminate/outlast
- https://www.pergoflooring.com/shop/laminate/outlast/detail/LF000885/applewood
Rose and Thorn Flooring is an independent flooring company in Surrey, BC. We're not paid by Pergo or any store listed here, and we don't sell flooring on commission. Brand names belong to their owners. Spot something out of date? Text 604-716-4160 and we'll fix it.