- Company: USA - Southern California per company description; Houzz lists 5155 Goldman Ave, Moorpark, CA (one retailer says Chatsworth, GA - conflict)
- Finish warranty: Lifetime residential finish ('will not wear through or peel off for the lifetime of the floor'), as long as original purchaser owns the home; 2-year light commercial.
- Structural warranty: Lifetime residential (won't delaminate when properly installed and maintained).
- Sold locally at: 0 stores we found online
Naturally Aged product lines
| Line | What we found |
|---|---|
| Medallion | Specs not published where we could check. |
| Royal | 1/2" x 6" platform in hickory, oak, maple (third-party) |
| Premier | Specs not published where we could check. |
The warranty fine print, in plain words
This is what Naturally Aged's warranty documents say that most people never read. It decides whether a claim gets paid.
- Maintenance guidelines must be 'strictly followed'.
- Defects resulting from moisture not covered.
- Online purchases are not warrantied; out-of-territory shipments void warranties; account must be in good standing.
- Full exclusions list is in a separate 'Lifetime Warranty and Exclusions' download (not read).
What we'd check before buying Naturally Aged
- Ask for the wear layer in millimetres and the finish type (aluminum oxide, UV oil or hardwax oil). Why it matters.
- Check the humidity range in the warranty against your home in winter. A $15 hygrometer tells you.
- Finish warranties cover wear-through, not scratches. Warranties decoded.
- Keep the receipt and a photo of the lot number on the box end. You'll need both for any claim or matching repair.
Where to buy Naturally Aged near Surrey, Langley and White Rock
We didn't find a local store listing it online. Many stores don't publish brand lists, so ask around, or text us and we'll tell you who carries it.
See every store we found: flooring stores in Surrey, Langley, White Rock and nearby.
Common questions
What is the Naturally Aged warranty?
Finish: Lifetime residential finish ('will not wear through or peel off for the lifetime of the floor'), as long as original purchaser owns the home; 2-year light commercial.; Structural: Lifetime residential (won't delaminate when properly installed and maintained).
What does the Naturally Aged warranty not cover?
Maintenance guidelines must be 'strictly followed'. Defects resulting from moisture not covered. Online purchases are not warrantied; out-of-territory shipments void warranties; account must be in good standing. Full exclusions list is in a separate 'Lifetime Warranty and Exclusions' download (not read).
Where is Naturally Aged flooring made?
USA - Southern California per company description; Houzz lists 5155 Goldman Ave, Moorpark, CA (one retailer says Chatsworth, GA - conflict)
Sources
Everything above comes from these pages, read in November 2026. Warranties change, so always read the current version before you buy.
- https://naturallyagedflooring.com/warranty/
- https://www.houzz.com/pro/naturallyagedflooring
- https://www.flooringclarity.com/naturally-aged-hardwood-reviews/
Rose and Thorn Flooring is an independent flooring company in Surrey, BC. We're not paid by Naturally Aged or any store listed here, and we don't sell flooring on commission. Brand names belong to their owners. Spot something out of date? Text 604-716-4160 and we'll fix it.