- Finish warranty: Lauzon Collection: 50-year wear warranty on Titanium finish (Lauzon technical document, undated, ~2022). June 2018 guide: 25, 30 or 35 years residential by collection; 5 years light commercial.
- Structural warranty: Lifetime limited (structural integrity).
- Humidity the warranty requires: 35-65% RH for Lauzon Collection floors (tech doc). 2018 guide: install/store at 35-55% RH; product-specific table in Annex A.
- Sold locally at: 0 stores we found online
Lauzon product lines
| Line | What we found |
|---|---|
| Lauzon Collection (engineered) | Extra-wide (7"+): 4 mm hardwood top layer on 11 mm plywood, 15 mm (0.59") total. Wide/standard (3-5"): 3.2 mm top layer on 7.8 mm plywood, 11 mm total. Titanium finish standard (claimed antibacterial, slows yellowing). Optional Pure Genius air-purifying treatment (manufacturer claim). Grades incl. Select & Better; open knots/splits filled. |
| Expert by Lauzon | Retailer listings: lifetime limited structural, 35 years normal wear (retailer source) |
| Older collections (June 2018 guide) | Essential, Ambiance, Designer collections; residential wear terms of 25/30/35 years by collection; 5 yr light commercial |
The warranty fine print, in plain words
This is what Lauzon's warranty documents say that most people never read. It decides whether a claim gets paid.
- Wear must be clearly visible and cover more than 10% of the purchased floor (2018 guide).
- Excludes scratches and dents from impacts, heavy objects, abrasives, high heels, hard-soled shoes and animals.
- Excludes dimensional changes and cracks from humidity variation; lustre/colour change excluded.
- Failure to follow installation guidelines may partially or completely void warranty; recommends NWFA-certified installer.
- Defect must be reported to retailer within 30 days of purchase/discovery (2018 guide).
- No warranty on 'as is', tavern, rustic or second grade; non-transferable; labour/transport not covered.
- Care: Bona-type wood floor cleaner suggested; no wax or oil-based cleaners.
What we'd check before buying Lauzon
- Ask for the wear layer in millimetres and the finish type (aluminum oxide, UV oil or hardwax oil). Why it matters.
- Check the humidity range in the warranty against your home in winter. A $15 hygrometer tells you.
- Finish warranties cover wear-through, not scratches. Warranties decoded.
- Keep the receipt and a photo of the lot number on the box end. You'll need both for any claim or matching repair.
Canadian notes
Sold in Canada through retailers (e.g. Paneltown listings). Official lauzonflooring.com could not be loaded (certificate error).
Where to buy Lauzon near Surrey, Langley and White Rock
We didn't find a local store listing it online. Many stores don't publish brand lists, so ask around, or text us and we'll tell you who carries it.
See every store we found: flooring stores in Surrey, Langley, White Rock and nearby.
Common questions
What is the Lauzon warranty?
Finish: Lauzon Collection: 50-year wear warranty on Titanium finish (Lauzon technical document, undated, ~2022). June 2018 guide: 25, 30 or 35 years residential by collection; 5 years light commercial.; Structural: Lifetime limited (structural integrity).
What does the Lauzon warranty not cover?
Wear must be clearly visible and cover more than 10% of the purchased floor (2018 guide). Excludes scratches and dents from impacts, heavy objects, abrasives, high heels, hard-soled shoes and animals. Excludes dimensional changes and cracks from humidity variation; lustre/colour change excluded. Failure to follow installation guidelines may partially or completely void warranty; recommends NWFA-certified installer.
Sources
Everything above comes from these pages, read in November 2026. Warranties change, so always read the current version before you buy.
- https://cdn.shopify.com/s/files/1/0094/4458/9646/files/auzon-hardwood-flooring-warranty-installation-guide-102018_132x1805.pdf
- https://cyberbox-product-medias.s3.ca-central-1.amazonaws.com/documents/products/4c60734c-e051-11ec-ace9-f6968cef729a/f82d5604-e051-11ec-ace9-f6968cef729a
- https://www.paneltown.com/?p=873950
Rose and Thorn Flooring is an independent flooring company in Surrey, BC. We're not paid by Lauzon or any store listed here, and we don't sell flooring on commission. Brand names belong to their owners. Spot something out of date? Text 604-716-4160 and we'll fix it.