- Company: UK. Family-owned since 1973; founded by Mike Walker; head office Evesham, England.
- Residential warranty: Lifetime on most ranges (HDC 15 yr) - Karndean Canada warranty.
- Commercial warranty: 10-20 yr by range.
- Sold locally at: 1 store we found online (see below)
Karndean product lines
| Line | What we found |
|---|---|
| Korlok rigid core click | 0.55 mm wear layer (Karndean AU technical data sheet); Lifetime residential / 15-yr commercial (Canada). |
| Korlok Select rigid core click | 20 mil wear per Karndean page; HoldFast 5G lock: Lifetime (35 yr) residential / 15-yr commercial against joint failure. |
| Van Gogh Rigid Core rigid core | Lifetime residential / 15-yr commercial (Canada). |
| Knight Tile Rigid Core rigid core | Lifetime residential / 10-yr light commercial (Canada). |
| Art Select, Da Vinci glue-down LVT | Lifetime residential / 20-yr commercial (Canada). |
| Van Gogh, Opus, LooseLay LVT / loose lay | Lifetime residential / 15-yr commercial (Canada). |
| Knight Tile LVT | Lifetime residential / 10-yr light commercial. |
| HDC LVT | 15-yr residential / 10-yr commercial. |
The warranty fine print, in plain words
This is what Karndean's warranty documents say that most people never read. It decides whether a claim gets paid.
- Wear-out warranty to the original purchaser only; remedy is repair or replacement materials only (no labour stated).
- Excludes discoloration or bond release from hydrostatic pressure or excess moisture (flooding, plumbing and appliance leaks).
- Not covered over particle board, chipwood or presswood.
- Glue-down products must use Karndean adhesive as specified.
- HoldFast lock 'lifetime' residential is defined as 35 years; joint failure means complete loss of connection.
What we'd check before buying Karndean
- Ask for the wear layer in mil: 20+ for kids, dogs and rentals. Specs explained.
- "Waterproof" covers the plank, not your subfloor. The truth about waterproof.
- Check the heat and sunlight section if the room has big south or west windows.
- Keep the receipt and a photo of the lot number on the box end. You'll need both for any claim or matching repair.
Canadian notes
Has a Canada-specific warranty document (Karndean Canada, 866-819-6825, [email protected]).
Where to buy Karndean near Surrey, Langley and White Rock
These local stores list it on their own websites (or the brand's dealer pages). Stock changes, so call before you drive.
- Journey Flooring & Finishings, Surrey (Cloverdale area, 196 St) · website ↗
See every store we found: flooring stores in Surrey, Langley, White Rock and nearby.
Common questions
What is the Karndean warranty?
Residential: Lifetime on most ranges (HDC 15 yr) - Karndean Canada warranty.; Commercial: 10-20 yr by range.
What does the Karndean warranty not cover?
Wear-out warranty to the original purchaser only; remedy is repair or replacement materials only (no labour stated). Excludes discoloration or bond release from hydrostatic pressure or excess moisture (flooding, plumbing and appliance leaks). Not covered over particle board, chipwood or presswood. Glue-down products must use Karndean adhesive as specified.
Where is Karndean flooring made?
UK. Family-owned since 1973; founded by Mike Walker; head office Evesham, England.
Where can I buy Karndean flooring near Surrey or Langley?
Stores whose own websites list it include: Journey Flooring & Finishings (Surrey (Cloverdale area, 196 St)). Call ahead to check what is in stock.
Sources
Everything above comes from these pages, read in November 2026. Warranties change, so always read the current version before you buy.
- https://www.karndeancommercial.com/globalassets/karndean-commercial/blocks/b2b-brochure-listing-block/can/karndean-canada-warranty.pdf
- https://www.karndeancommercial.com/globalassets/karndean-commercial/blocks/b2b-brochure-listing-block/anz/technical-data-sheets/2025-tds/2025-nov-update/aus-technical-data-sheet---kl-rc-tds-2025_11.pdf
- https://www.karndean.com/en-au/floors/inspiration/get-inspired/blog/50-years/
Rose and Thorn Flooring is an independent flooring company in Surrey, BC. We're not paid by Karndean or any store listed here, and we don't sell flooring on commission. Brand names belong to their owners. Spot something out of date? Text 604-716-4160 and we'll fix it.