- Company: Calgary area, Alberta (founded 1999; trademark owner Divine Hardwood Flooring Ltd., Rocky View County, AB); showrooms incl. Vancouver
- Made in: Sources from factories in Europe and Asia (sponsored Avenue Calgary article)
- Finish warranty: 35 years residential (UV-urethane finishes).
- Structural warranty: Lifetime residential, conditional on humidity range.
- Residential warranty: Vinyl (The Score): 35 yr per Materialbank listing.
- Commercial warranty: 10-yr medium commercial (The Score).
- Humidity the warranty requires: Engineered 30-70% RH; solid 40-70% RH
- Sold locally at: 0 stores we found online
Divine product lines
| Line | What we found |
|---|---|
| Farmhouse, Cosmopolitan and other collections | Named in warranty; special-surface provisions apply |
| Sorbonne, Vegas | Material Bank listings |
| The Score vinyl | Materialbank: 35-yr residential wear & structural, 10-yr medium commercial wear, lifetime waterproof. |
The warranty fine print, in plain words
This is what Divine's warranty documents say that most people never read. It decides whether a claim gets paid.
- Using maintenance products other than those in Divine's Maintenance Instructions VOIDS the warranty.
- Finish claim: visible wear on at least 10% of the floor; gloss/colour variation excluded.
- Excludes pet claws, high heels, wet mopping, sand/pebbles, water, poor entry/furniture protection.
- Structural excludes full bathrooms with shower/tub, moisture from subfloor, flooding, sunlight, nailer damage, and hickory/maple/Brazilian cherry over radiant heat.
- Original purchaser only; prefinished products bought after March 1, 2015; claims start with authorized dealer.
- No official Divine vinyl/laminate warranty document found.
What we'd check before buying Divine
- Ask for the wear layer in millimetres and the finish type (aluminum oxide, UV oil or hardwax oil). Why it matters.
- Check the humidity range in the warranty against your home in winter. A $15 hygrometer tells you.
- Finish warranties cover wear-through, not scratches. Warranties decoded.
- Ask for the AC rating (AC4 for pets and busy homes) and how many hours of standing water it's rated for.
- Check which rooms the warranty allows. Many exclude full bathrooms.
- Laminate vs vinyl, honestly.
- Ask for the wear layer in mil: 20+ for kids, dogs and rentals. Specs explained.
- "Waterproof" covers the plank, not your subfloor. The truth about waterproof.
- Check the heat and sunlight section if the room has big south or west windows.
- Keep the receipt and a photo of the lot number on the box end. You'll need both for any claim or matching repair.
Canadian notes
Western Canadian company with a Vancouver showroom.
Where to buy Divine near Surrey, Langley and White Rock
We didn't find a local store listing it online. Many stores don't publish brand lists, so ask around, or text us and we'll tell you who carries it.
See every store we found: flooring stores in Surrey, Langley, White Rock and nearby.
Common questions
What is the Divine warranty?
Finish: 35 years residential (UV-urethane finishes).; Structural: Lifetime residential, conditional on humidity range.; Residential: Vinyl (The Score): 35 yr per Materialbank listing.; Commercial: 10-yr medium commercial (The Score).
What does the Divine warranty not cover?
Using maintenance products other than those in Divine's Maintenance Instructions VOIDS the warranty. Finish claim: visible wear on at least 10% of the floor; gloss/colour variation excluded. Excludes pet claws, high heels, wet mopping, sand/pebbles, water, poor entry/furniture protection. Structural excludes full bathrooms with shower/tub, moisture from subfloor, flooding, sunlight, nailer damage, and hickory/maple/Brazilian cherry over radiant heat.
Where is Divine flooring made?
Sources from factories in Europe and Asia (sponsored Avenue Calgary article)
Sources
Everything above comes from these pages, read in November 2026. Warranties change, so always read the current version before you buy.
- https://cdn.shopify.com/s/files/1/1075/9404/files/Warranty_Hardwood_2021.pdf
- https://www.avenuecalgary.com/sponsored/a-divine-beginning-the-divine-flooring-business-story
- https://ised-isde.canada.ca/cipo/trademark-search/1679713?lang=eng
- https://www.materialbank.com/divine-flooring-the-score-1161319
- https://www.avenuecalgary.com/sponsored/divine-wholesale-outlet-store-opens-in-rocky-view-county
Rose and Thorn Flooring is an independent flooring company in Surrey, BC. We're not paid by Divine or any store listed here, and we don't sell flooring on commission. Brand names belong to their owners. Spot something out of date? Text 604-716-4160 and we'll fix it.