- Company: USA (Shaw brand)
- Finish warranty: Varies by product: 15, 20, 30, 50 years or lifetime per warranty PDF; check product.
- Structural warranty: Limited lifetime residential - first-quality ENGINEERED products only; solid products excluded.
- Humidity the warranty requires: 35-55% RH
- Sold locally at: 3 stores we found online (see below)
Anderson Tuftex product lines
| Line | What we found |
|---|---|
| Churchill Maple (e.g. Chartwell) | 6.25" wide, 1/2" thick engineered maple; lifetime residential structure, 25 yr finish (retailer) |
The warranty fine print, in plain words
This is what Anderson Tuftex's warranty documents say that most people never read. It decides whether a claim gets paid.
- Not warranted against squeaking, popping or crackling.
- Must keep 35-55% RH year-round; humidification may be required; surface checking expected if RH is low.
- Excludes pet claws/scratches, non-recommended cleaners (lemon/orange/tung oil, 2-in-1 polish), wet/damp mopping, steam cleaners.
- Recommends Anderson Clean Green cleaner.
- Labour for replacement covered in first 5 years if professionally installed (older Anderson doc, purchases after Jan 1 2013).
What we'd check before buying Anderson Tuftex
- Ask for the wear layer in millimetres and the finish type (aluminum oxide, UV oil or hardwax oil). Why it matters.
- Check the humidity range in the warranty against your home in winter. A $15 hygrometer tells you.
- Finish warranties cover wear-through, not scratches. Warranties decoded.
- Keep the receipt and a photo of the lot number on the box end. You'll need both for any claim or matching repair.
Where to buy Anderson Tuftex near Surrey, Langley and White Rock
These local stores list it on their own websites (or the brand's dealer pages). Stock changes, so call before you drive.
- Nufloors Langley, Langley · website ↗
- Nufloors Maple Ridge (formerly JR Floor & Window Coverings), Maple Ridge · website ↗
- End of the Roll - Surrey, Surrey (Newton) · website ↗
See every store we found: flooring stores in Surrey, Langley, White Rock and nearby.
Common questions
What is the Anderson Tuftex warranty?
Finish: Varies by product: 15, 20, 30, 50 years or lifetime per warranty PDF; check product.; Structural: Limited lifetime residential - first-quality ENGINEERED products only; solid products excluded.
What does the Anderson Tuftex warranty not cover?
Not warranted against squeaking, popping or crackling. Must keep 35-55% RH year-round; humidification may be required; surface checking expected if RH is low. Excludes pet claws/scratches, non-recommended cleaners (lemon/orange/tung oil, 2-in-1 polish), wet/damp mopping, steam cleaners. Recommends Anderson Clean Green cleaner.
Where is Anderson Tuftex flooring made?
USA (Shaw brand)
Where can I buy Anderson Tuftex flooring near Surrey or Langley?
Stores whose own websites list it include: Nufloors Langley (Langley), Nufloors Maple Ridge (formerly JR Floor & Window Coverings) (Maple Ridge), End of the Roll - Surrey (Surrey (Newton)). Call ahead to check what is in stock.
Sources
Everything above comes from these pages, read in November 2026. Warranties change, so always read the current version before you buy.
- https://cdn.shopify.com/s/files/1/1679/3601/files/Anderson_Hardwood-Residential_Warranty.pdf
- https://andersontuftex.com/maintenance-and-installation
- https://floorstoyourhome.com/products/price-drop-alert-shaw-anderson-tuftex-churchill-maple-chartwell-6-25-wide-1-2-thick-maple-engineered-hardwood-1w68907003-sqft-price-2-39.html
Rose and Thorn Flooring is an independent flooring company in Surrey, BC. We're not paid by Anderson Tuftex or any store listed here, and we don't sell flooring on commission. Brand names belong to their owners. Spot something out of date? Text 604-716-4160 and we'll fix it.